InvestaGrow ("we," "our," or "us") operates the website www.investagrow.com ("Website") and is a SEBI-Registered AI-powered Group Trading Platform operating in the Indian Stock Market.
We are committed to maintaining the confidentiality, integrity, and security of the personal information of our users. This Privacy Policy describes how we collect, use, store, and protect your information when you access or use our Website or services.
Applicability
This Privacy Policy applies to all visitors, users, clients, and subscribers ("you" or "user") of our Website or services offered through it, including investment slots, newsletters, subscriptions, WhatsApp/Telegram group communications, and all other communication channels operated by InvestaGrow.
Information We Collect
We may collect the following categories of information:
(A) Personally Identifiable Information (PII)
- Full Name
- Email Address
- Phone Number
- Address (for KYC)
- PAN and other identification details
- Bank account details (for refund processing)
(B) Non-Personal Information
- IP address
- Browser type and version
- Device information
- Cookies and usage data
- Geographic location (approximate)
(C) KYC & Regulatory Compliance Data
We collect data as mandated under SEBI norms, AML compliance, and for subscription-based services, including but not limited to PAN, Aadhaar, and proof of address.
Purpose of Collection And Use
We collect your information for the following purposes:
- To provide our investment services and trading group insights
- To verify your identity and comply with SEBI regulations
- To send you research reports, updates, and newsletters
- To contact you regarding your account, subscriptions, or queries
- To comply with legal, regulatory, and audit obligations
- To improve our services and user experience
- To conduct internal research and analytics (non-personalised)
Lawful Basis For Processing
We process your data on the following legal bases:
- Consent (obtained at the time of sign-up or KYC)
- Contractual necessity (to provide subscribed services)
- Legal and regulatory obligations (e.g., SEBI, IT Act compliance)
- Legitimate interests (fraud prevention, service improvement)
Data Sharing And Disclosure
We may share your information with:
- Government or regulatory bodies (e.g., SEBI, Income Tax authorities) upon lawful request
- Our legal, audit, and compliance partners
- Technology vendors (e.g., CRM, email, or cloud service providers) under strict confidentiality
- Payment processors for transactions
Data Storage And Retention
- Your data is stored on secure servers located within India.
- We retain personal data as long as necessary to fulfil the purpose for which it was collected, or as required by law or SEBI guidelines (e.g., a minimum of 5 years).
- After the retention period, data is securely deleted or anonymised.
Data Security
We employ industry-standard security measures, including:
- SSL encryption across all pages
- Firewalls and access restrictions
- Secure storage and data access protocols
- Regular audits and vulnerability assessments
However, no system is fully immune from breach. In case of a data breach, we will notify affected users and the relevant authority as required under Indian law.
User Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct or update incorrect or incomplete data
- Withdraw consent (may affect services)
- Request data deletion (as per regulatory limits)
- Lodge a complaint with a regulatory authority (e.g., CERT-In, SEBI)
To exercise your rights, please contact us at investagrowofficial@gmail.com.
Cookies And Tracking
We use cookies and similar technologies for:
- Website functionality
- User session management
- Analytics (e.g., Google Analytics)
- Preference storage
You can manage cookies through your browser settings. Blocking cookies may affect the Website's functionality.
Third-Party Links
Our Website may contain links to third-party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you visit.
Children's Privacy
Our services are not intended for use by minors (under age 18). We do not knowingly collect information from children. If we discover such data has been collected, it will be deleted immediately and any associated account will be terminated.
Changes To This Privacy Policy
We may revise this Privacy Policy from time to time. The latest version will always be available on our Website with the effective date. Continued use of our services implies consent to the updated policy. We recommend checking this page periodically.
Grievance Redressal / Contact Us
If you have any complaints, questions, or grievances related to your privacy or this policy, please contact us:
SEBI Disclosures
As a SEBI-verified AI-Powered Group Trading Platform:
- We maintain records of client interactions and research reports as per Regulation 25 of SEBI (Research Analyst) Regulations, 2014.
- We comply with all obligations related to privacy, record keeping, and disclosures as outlined in SEBI circulars and directives.
- We ensure that all data processing activities are conducted in accordance with SEBI and Indian legal standards.